As an RA, you will support students as they settle into university life, provide peer support, help deliver community events and act as a key link between residents and University services. Working closely with the Halls Management Team, Security and other support services, you will help ensure residents feel informed, connected and supported throughout their time in halls. 

You’ll make a difference by: 

• Providing a visible, approachable and supportive presence within halls, offering guidance, information and signposting students to appropriate University support services.
• Building positive relationships with residents through regular welfare check-ins, flat forums and community engagement activities.
• Helping to create a safe, respectful and inclusive living environment where all students feel welcome and supported.
• Acting as a key link between residents and hall staff, gathering feedback and escalating concerns or issues where appropriate.
• Supporting the day-to-day operation of the halls through office-based duties, responding to general enquiries and assisting students, visitors and parents.
• Assisting with events, inductions, Open Days and other activities that help build a strong sense of community.
• Attending training sessions and staff development activities.

What you'll bring 

This role is open to current Cardiff Metropolitan University students who live in, or are willing to live in, University halls of residence. If you do not currently have a halls booking, accommodation will be available. We have x3 positions available in Cyncoed, and x1 in Plas Gwyn.

You will play an active role in building a positive and supportive halls community, helping fellow students settle into university life and feel connected to those around them. You will bring enthusiasm, approachability and strong communication skills, alongside the professionalism needed to support residents and work collaboratively with the Halls Management Team and wider University services to help deliver a positive student experience.  

Why become a Resident Assistant?  

Being a Resident Assistant will give you the opportunity to develop skills such as communication, leadership, problem-solving and teamwork, while meeting and working with students and staff from across the University. You'll gain valuable experience in supporting student wellbeing, building your student community and delivering activities that enhance life in halls. 

This is a rewarding opportunity to gain paid experience alongside your studies, make a meaningful contribution to the student community and help shape a positive residential environment for others.

Contact us

 For more information about the role please contact Lisa Ah-Mun on LAh-Mun@cardiffmet.ac.uk.   

 All applications must be submitted online.   

The person specification will be used as a tool for shortlisting; so please make sure you use this information when writing your application. You can find useful hints and tips about how to apply by visiting our Application Guidance page. 

Closing Date: 11 Oct 2026

School/Unit: Student Opportunities

Salary: £26,707 to £27,319 £13.84 per hour plus 14% holiday pay
£13.84 per hour plus 14% holiday pay

You could contribute by:

• Taking part in quality assurance processes, like reading documentation about, and then reviewing, Cardiff Met’s degree programmes and ensuring they’re fit for purpose.
• Hosting focus groups or gathering student feedback in other ways.
• Helping analyse student feedback to find themes and interesting data. 
• Helping with creative endeavours, such as designing posters or flyers, or taking photographs at events

Assisting with any number of other tasks that might arise, from speaking at events or re-organising digital files or other ‘one-off’ jobs that may arise.

What you’ll bring

As a member of the Student Insight Team, you’ll utilise your unique understanding of the university to assist with a wide range of projects. The benefit of this role is that it’s flexible around your studies – you can opt into work when it’s available, and you can choose not to put yourself forward for tasks that you’re less interested in. 

You’ll need to be: 

• able to manage your time effectively. 
• comfortable communicating with members of University staff and fellow students alike.
• highly literate, with the ability to read, evaluate and review information like quality assurance documents.
• willing to attend training sessions in order to carry out the various roles of the team.

It would be a benefit if you were also: 

• enthusiastic about learning how to present information sessions or hosting focus groups.
• comfortable with data analysis, or keen to learn the skills necessary. 
• experienced with graphic design, photography, or other forms of creative/design work.

Contact us 

For more information about the role please contact Laura Douds on insightteam@cardiffmet.ac.uk.

All applications must be submitted online.  

The person specification will be used as a tool for shortlisting; so please make sure you use this information when writing your application. You can find useful hints and tips about how to apply by visiting our Application Guidance page.

Closing Date: 14 Oct 2026

School/Unit: Student Opportunities

Salary: £25,949 £13.45 per hour plus 14% holiday pay
£13.45 per hour plus 14% holiday pay