We also strategically lead the delivery of a wide variety of cutting-edge development programmes across schools, communities, clubs, workforce, and health & wellbeing both on our campuses and throughout Cardiff. To continue to achieve all of this, we need ‘game changers’, people with drive, passion, creativity, and flair who see hurdles rather than problems, can think differently and want to make a positive and lasting impact on people’s lives, in Wales and beyond.

As a Fitness Instructor, you will assist the Active Lifestyles Manager in the efficient, effective, and economic delivery of services and the utilisation of resources to fulfil the requirements of Met Active and Cardiff Met Sport.

Under the direction of the Active Lifestyles Manager, you will ensure the Met Active facilities and associated areas, the sports programme and service delivery are of the highest standard during all hours.

You will be an enthusiastic and friendly professional with excellent communication and interpersonal skills, coupled with a commitment to providing an excellent experience to Cardiff Met students, staff and external users of the facilities.

Key responsibilities and contributions

• To work in the Cyncoed and Llandaff Fitness Centres.
• To assist the Health and Fitness Manager in implementing training, fitness testing, personal fitness programmes, and ensuring the needs of students, staff, disabled groups, and external users are met.
• Providing a presence and clear responsibility for the Centres, the equipment, and the customers during hours of duty.
• To be responsible for daily cleaning, and routine checks / maintenance of the fitness equipment and to carry out spot cleaning within the Centres and associated areas as required.
• To deliver / instruct fitness classes in conjunction with the fitness class timetable.
• To provide support to the Active Lifestyles Manager in delivering and promoting healthy university initiatives.
• To assist the Duty Managers in the implementation of the sport programme, ensuring the needs of students, staff and external users are met on both the Cyncoed and the Llandaff Campuses.
• To promote the Sports & Fitness Membership and to issue memberships to students, staff, and external customers.

What you’ll bring

• REPS / CIMSPA Level 2 Qualification.  
• A good understanding of customer care and health and safety. 
• Ability to work equally comfortably as part of a team and independently. 
• Effective communication and time management skills. 
• Good organisational skills.  

Why join Cardiff Metropolitan University?

We are a values-based University. We are proud of our culture, and we are there for our people. Our community spirit is the golden thread that underpins our values and behaviours. We support and embrace inclusion that enables everyone to feel respected and able to perform at their best. By joining our University, you'll find yourself in a unique environment where a wealth of knowledge and resources are readily available, supporting you with your career development. 

We offer excellent benefits such as:

• Annual leave of 25 days, rising to 30 days after 1 years’ service, plus 12 bank holiday / concessionary days.
• Membership of the Local Government Pension Scheme with generous contributions.
• Excellent family friendly policies – take a look on our Policy Hub page.
• Opportunities to learn and develop your skills with access to library and digital services facilities.
• Excellent sports and fitness facilities with subsidised membership.
• Free family access to our independent specialist wellbeing support provider, Health Assured.

Contact us

For more information about the role please contact Allison Jones on AGJones@cardiffmet.ac.uk. 

All applications must be submitted online.  

The person specification will be used as a tool for shortlisting; so please make sure you use this information when writing your application. You can find useful hints and tips about how to apply by visiting our Application Guidance page.

Closing Date: 28 Sep 2026

School/Unit: Professional and Support

Salary: £28,031 to £28,778 per annum
Fixed term for 1 year

Central to making that new system work is getting the configuration right, and that is precisely what this role is about.

As Configuration Analyst, you will be responsible for the configuration and build of the new Student Record System (SRS), working within the SRS Programme team to ensure the system is set up in line with agreed standardised processes and requirements. 

This is a functional, business-facing configuration role. Configuration is done through the vendor's no-code tools and interfaces. You will not be writing code, scripts, or integrations.  

You will collaborate closely with the supplier, Subject Matter Experts, and technical colleagues across the programme, turning agreed process designs into a working, tested system ready for go-live.

You’ll lead the way by:

• Configuring the Student Record System in line with agreed business processes, out-of-the-box functionality, and defined exceptions.
• Working closely with the system vendor and SMEs to understand and validate business processes prior to and during configuration.
• Translating process outputs and configuration specifications into working system builds, documenting configuration decisions and maintaining an accurate configuration log throughout the programme.
• Participating in iterative configuration workshops and reviews, incorporating feedback into subsequent build iterations.
• Reporting progress, risks, and issues to the relevant Project Manager, maintaining accurate records of configuration status across all assigned workstreams.

What you’ll bring

You will be a methodical, detail-focused individual with genuine, demonstrable experience of configuring enterprise software, ideally a SaaS or ERP platform, against defined business requirements and process designs. You will be comfortable working hands-on within a live build, translating process outputs into working configuration, and explaining what you have built clearly to colleagues who may not share your technical background.

You will bring strong analytical skills, the discipline to document configuration decisions accurately and consistently, and the collaborative instincts needed to work closely with Subject Matter Experts and supplier consultants throughout an iterative implementation. 

A degree-level qualification in IT, Computer Science, Business Information Systems or a related discipline (or equivalent professional experience) is essential. 

You will also have:

• Demonstrable experience of configuring or implementing enterprise software systems, ideally including SaaS or ERP platforms, in line with defined business requirements and process designs.
• Experience of working closely with subject matter experts and operational stakeholders to understand and validate business processes prior to and during system configuration.
• Ability to translate process design outputs and functional specifications into working system builds, with experience of documenting configuration decisions and maintaining accurate configuration logs.
• Experience of participating in iterative configuration workshops and reviews, demonstrating system functionality to stakeholders and incorporating feedback into subsequent build iterations.
• Strong attention to detail and a methodical approach to configuration work, with a commitment to accuracy, consistency, and thorough documentation throughout the build.
• Good written and verbal communication skills, with the ability to explain system functionality clearly to non-technical stakeholders and contribute effectively to cross-functional project teams.

Why join Cardiff Metropolitan University?

We are a values-based University. We are proud of our culture, and we are there for our people. Our community spirit is the golden thread that underpins our values and behaviours. We support and embrace inclusion that enables everyone to feel respected and able to perform at their best. By joining our University, you’ll find yourself in a unique environment where a wealth of knowledge and resources are readily available, supporting you with your career development.

• Annual leave of 25 days rising to 30 days, plus 12 bank holiday / concessionary days (pro rata if part time).
• Membership of the Local Government Pension Scheme with generous monthly contributions.
• Excellent family friendly policies – take a look on our Policy Hub page.
• Opportunities to learn and develop your skills with access to library and digital services facilities.
• Excellent sports and fitness facilities with subsidised membership.
• Free family access to our independent specialist wellbeing support provider, Health Assured.

 
Contact Us

For more information about the role please contact Graham Bayliss on gbayliss@cardiffmet.ac.uk.

All applications must be submitted online.

The person specification will be used as a tool for shortlisting; so please make sure you use this information when writing your application. You can find useful hints and tips about how to apply by visiting our Application Guidance page.

Right to work 

If you think you might need visa sponsorship to work in the UK, we recommend checking the Home Office’s Skilled Worker visa requirements before applying. This will help you understand the eligibility criteria, including salary thresholds which vary by role. Please also read our International-Applicant-Information-3.pdf for more information.

While our Recruitment Team cannot provide immigration advice, we’re happy to assist with any general questions. Please feel free to contact us on staffrecruitment@cardiffmet.ac.uk or 44 (0) 2920 417 317.

All offers are conditional on having or obtaining the legal right to work in the UK. For more information about right to work and visas, please visit the UK Visas and Immigration website.

Closing Date: 27 Sep 2026

School/Unit: Professional and Support

Salary: £35,608 to £38,784 per annum
Fixed term until 30/04/2029

As our Operations Assistant, you’ll: 

• Assist with the operation of the campus sports facilities and associated areas in terms of front of house/reception, lifeguarding (if NPLQ qualified), security, cleanliness and tidiness, safety of customers and emergency procedures.
• Assist in the implementation of the sports programme ensuring the needs of students, staff and external users are met.
• Advise customers regarding booking enquiries, in addition to checking unauthorised entrants and prevent inappropriate or illegal use of the sports facilities and equipment. This may be face-to-face, by email or by telephone.
• Support with enquiries related to the sports facilities and associated areas such as bookings, memberships, prices, directions to facilities.

What you’ll bring

You’ll be able to work collaboratively as part of a team, and display effective communication and time management skills. An ability to use Microsoft Office platforms will help to ensure effective utilisation of our facilities. Additionally, you’ll bring previous work experience of working within a sports environment.

Why join Cardiff Metropolitan University?

We are a values-based University. We are proud of our culture, and we are there for our people. Our community spirit is the golden thread that underpins our values and behaviours. We support and embrace inclusion that enables everyone to feel respected and able to perform at their best. By joining our University, you'll find yourself in a unique environment where a wealth of knowledge and resources are readily available, supporting you with your career development. 

We offer excellent benefits such as:

• Opportunities to learn and develop your skills with access to library and digital services facilities.
• Excellent sports and fitness facilities with subsidised membership.

Contact Us

For more information about the role please contact Wendy Rogers, wrogers@cardiffmet.ac.uk. 

All applications must be submitted online.  

The person specification will be used as a tool for shortlisting; so please make sure you use this information when writing your application. You can find useful hints and tips about how to apply by visiting our Application Guidance page.

Closing Date: 27 Sep 2026

School/Unit: Professional and Support

Salary: £26,707 to £27,319 £13.84 per hour plus 14% holiday pay
£13.84 per hour plus 14% holiday pay

You'll support by: 

• Delivering an inclusive and accessible student money advice service, tailored to the individual needs and circumstances of students. 
• Managing a caseload of students with tuition fee arrears, using a case-management approach to provide proactive intervention and personalised support plans. 
• Working in partnership with Academic Schools, Finance, Student Services, Global Engagement and external funding bodies to resolve complex financial issues and advocate for students. 
• Supporting students to develop budgeting and money management skills, promoting financial resilience and identifying appropriate sources of additional support. 
• Using data and student insight to identify patterns, risks and emerging issues, enabling early intervention and improving student outcomes. 
• Identifying students who may be at risk of tuition fee arrears and delivering early intervention activity that encourages engagement, reduces financial risk and supports student retention.

What you’ll bring  

You'll bring experience of working in a support or advice-giving environment, with the ability to build trust and provide practical guidance to individuals facing complex challenges. Comfortable holding sensitive and supportive conversations, you'll help students navigate financial pressures, understand their options and develop realistic plans that support their continued engagement with their studies. 

You'll be an effective communicator who can build positive relationships with a wide range of stakeholders, delivering a high-quality, student-focused service. With a strong understanding of the factors that can affect student success, you'll be able to assess individual circumstances, make informed decisions and contribute to positive outcomes for students. Organised, proactive and solution-focused, you'll be confident managing competing priorities while maintaining a professional, inclusive and supportive approach. 

Additionally you'll: 

• Have knowledge of the Higher Education sector and an understanding of the academic, financial, personal and wellbeing factors that can impact student success, engagement and retention. 
• Demonstrate knowledge of student funding and financial support provision, enabling you to provide accurate information and practical guidance to students 
• Have experience of working with diverse communities, adapting your approach to meet differing needs and providing inclusive, culturally aware support. 
• Be able to work collaboratively across multiple teams and services, building effective relationships to achieve positive outcomes for students. 
• Possess strong organisational, communication, IT and numerical skills, with the ability to manage a varied caseload, analyse information and contribute to continuous service improvement.

Why join Cardiff Metropolitan University?

We are a values-based University. We are proud of our culture, and we are there for our people. Our community spirit is the golden thread that underpins our values and behaviours. We support and embrace inclusion that enables everyone to feel respected and able to perform at their best. By joining our University, you'll find yourself in a unique environment where a wealth of knowledge and resources are readily available, supporting you with your career development. 

We offer excellent benefits such as:

• Annual leave of 35 days, plus 12 bank holiday / concessionary days.
• Membership of the Local Government Pension Scheme with generous contributions.
• Excellent family friendly policies – take a look on our Policy Hub page.
• Opportunities to learn and develop your skills with access to library and digital services facilities.
• Excellent sports and fitness facilities with subsidised membership.
• Free family access to our independent specialist wellbeing support provider, Health Assured.

Contact us  

For more information about the role please contact Matthew Betteridge on mbetteridge@cardiffmet.ac.uk.

All applications must be submitted online.   

The person specification will be used as a tool for shortlisting; so please make sure you use this information when writing your application. You can find useful hints and tips about how to apply by visiting our Application Guidance page.

Closing Date: 27 Sep 2026

School/Unit: Professional and Support

Salary: £39,906 to £44,746 per annum
Fixed term for 2 years

You'll support by: 

• Delivering an inclusive and accessible student money advice service, tailored to the individual needs and circumstances of students. 
• Managing a caseload of students with tuition fee arrears, using a case-management approach to provide proactive intervention and personalised support plans. 
• Working in partnership with Academic Schools, Finance, Student Services, Global Engagement and external funding bodies to resolve complex financial issues and advocate for students. 
• Supporting students to develop budgeting and money management skills, promoting financial resilience and identifying appropriate sources of additional support. 
• Using data and student insight to identify patterns, risks and emerging issues, enabling early intervention and improving student outcomes. 
• Identifying students who may be at risk of tuition fee arrears and delivering early intervention activity that encourages engagement, reduces financial risk and supports student retention.

What you’ll bring  

You'll bring experience of working in a support or advice-giving environment, with the ability to build trust and provide practical guidance to individuals facing complex challenges. Comfortable holding sensitive and supportive conversations, you'll help students navigate financial pressures, understand their options and develop realistic plans that support their continued engagement with their studies. 

You'll be an effective communicator who can build positive relationships with a wide range of stakeholders, delivering a high-quality, student-focused service. With a strong understanding of the factors that can affect student success, you'll be able to assess individual circumstances, make informed decisions and contribute to positive outcomes for students. Organised, proactive and solution-focused, you'll be confident managing competing priorities while maintaining a professional, inclusive and supportive approach. 

Additionally you'll: 

• Have knowledge of the Higher Education sector and an understanding of the academic, financial, personal and wellbeing factors that can impact student success, engagement and retention. 
• Demonstrate knowledge of student funding and financial support provision, enabling you to provide accurate information and practical guidance to students 
• Have experience of working with diverse communities, adapting your approach to meet differing needs and providing inclusive, culturally aware support. 
• Be able to work collaboratively across multiple teams and services, building effective relationships to achieve positive outcomes for students. 
• Possess strong organisational, communication, IT and numerical skills, with the ability to manage a varied caseload, analyse information and contribute to continuous service improvement.

Why join Cardiff Metropolitan University?

We are a values-based University. We are proud of our culture, and we are there for our people. Our community spirit is the golden thread that underpins our values and behaviours. We support and embrace inclusion that enables everyone to feel respected and able to perform at their best. By joining our University, you'll find yourself in a unique environment where a wealth of knowledge and resources are readily available, supporting you with your career development. 

We offer excellent benefits such as:

• Annual leave of 35 days, plus 12 bank holiday / concessionary days.
• Membership of the Local Government Pension Scheme with generous contributions.
• Excellent family friendly policies – take a look on our Policy Hub page.
• Opportunities to learn and develop your skills with access to library and digital services facilities.
• Excellent sports and fitness facilities with subsidised membership.
• Free family access to our independent specialist wellbeing support provider, Health Assured.

Contact us  

For more information about the role please contact Matthew Betteridge on mbetteridge@cardiffmet.ac.uk.

All applications must be submitted online.   

The person specification will be used as a tool for shortlisting; so please make sure you use this information when writing your application. You can find useful hints and tips about how to apply by visiting our Application Guidance page.

Closing Date: 27 Sep 2026

School/Unit: Professional and Support

Salary: £39,906 to £44,746 per annum
Permanent

You will provide a range of administrative support to healthcare clinics and associated academic activities undertaken in the Allied Clinical Health Hub. This includes undertaking a wide of administrative processes related to The Hub and provide a reception service for patients, staff and students for all clinics and associated teaching areas within the Allied Clinical Health Hub.

This will be an ideal opportunity for healthcare or business graduates or those currently studying a post-graduate degree. You will be an enthusiastic and friendly professional with excellent communication and interpersonal skills.

You’ll play a key role in:

• Assisting with the day-to-day administration and reception duties in the Allied Clinical Health Hub.
• Being a point of contact for patients, clients, staff, and students attending or supporting the clinical services offered by the Cardiff School of Sport and Health Sciences. 
• You will foster and ensure good customer service to enhance the student experience.
• Providing support to new and ongoing research activities within the Allied Clinical Health Hub.
• Working with the ACHH Lead, ACHH Coordinator, technical and academic staff to maximise service provision in the clinics and undertake any general administrative activities.

What you’ll bring

You have completed an Undergraduate degree in a healthcare or business administration related subject. With your knowledge of Microsoft Office packages and experience in Healthcare or Business administration you will be a key member of the team, supporting our range of clinics and academic activities. 

Additionally, you’ll:

• Have excellent customer service skills with the ability to interact with patients, students, and staff.
• Have excellent attention to detail when managing and prioritising tasks.
• Have a positive attitude and proactive approach to problem solving.
• Have integrity and confidentiality when dealing with sensitive personal and financial data. 
• Be willing to work flexibly and some evenings and / or weekends. 

Why join Cardiff Metropolitan University?

We are a values-based University. We are proud of our culture, and we are there for our people. Our community spirit is the golden thread that underpins our values and behaviours. We support and embrace inclusion that enables everyone to feel respected and able to perform at their best. By joining our university, you'll find yourself in a unique environment where a wealth of knowledge and resources are readily available, supporting you with your career development. 

We offer excellent benefits such as:

• Annual leave of 25 days, rising to 30 days after 1 years’ service, plus 12 bank holiday / concessionary days, pro rata. 
• Membership of the Local Government Pension Scheme with generous contributions.
• Excellent family friendly policies – take a look on our Policy Hub page.
• Opportunities to learn and develop your skills with access to library and digital services facilities.
• Excellent sports and fitness facilities with subsidised membership.
• Free family access to our independent specialist wellbeing support provider, Health Assured.

Contact us

For more information about the role please contact Estelle Taylor on emtaylor2@cardiffmet.ac.uk.

All applications must be submitted online.  

The person specification will be used as a tool for shortlisting; so please make sure you use this information when writing your application. You can find useful hints and tips about how to apply by visiting our Application Guidance page.

Closing Date: 27 Sep 2026

School/Unit: Professional and Support

Salary: £25,949 per annum pro rata
Fixed term for 10 months

You’ll coordinate and support:

• the academic related administration for Transnational Education and Partnerships portfolio within the School;
• the quality assurance processes within the School for Transnational Education Partners to ensure compliance and submission to agreed deadlines;
• the curriculum management of the Transnational Education portfolio, including but not limited to verification of academic calendars;
• acting as a central point of contract for matters in relation to School partnerships, including liaison with Partners and across the University;
• providing training, advice, and guidance to academic and professional services at partner institutions to ensure compliance with University systems, process and regulations as required.

This is a fixed term contract for 18 months, with a possibility of becoming permanent.

What you’ll bring

With excellent planning and organisational skills coupled with exemplary interpersonal skills, you will be able to manage yourself and others to competing deadlines in a friendly, positive and professional manner. Your keen eye for detail and ability to work in an agile and flexible environment are an asset as you can use your initiative to think creatively and solve problems or make recommendations for improvements. Your digital skills and expertise with various applications and software will ensure you can work efficiently and effectively. Existing knowledge, understanding and experience of educational environments, particularly HE will be a benefit to your role.

Additionally you’ll: 

• Have 2 A Levels, as well as a minimum of 5 GCSEs (Grade C or above) including English Language and Maths or be able to demonstrate equivalent experience.
  
  

Why join Cardiff Metropolitan University?

We are a values-based University. We are proud of our culture, and we are there for our people. Our community spirit is the golden thread that underpins our values and behaviours. We support and embrace inclusion that enables everyone to feel respected and able to perform at their best. By joining our University, you'll find yourself in a unique environment where a wealth of knowledge and resources are readily available, supporting you with your career development. 

We offer excellent benefits such as:

• Annual leave of 25 days, rising to 30 days after 1 years’ service, plus 12 bank holiday / concessionary days.
• Membership of the Local Government Pension Scheme with generous contributions.
• Excellent family friendly policies – take a look on our Policy Hub page.
• Opportunities to learn and develop your skills with access to library and digital services facilities.
• Excellent sports and fitness facilities with subsidised membership.
• Free family access to our independent specialist wellbeing support provider, Health Assured.

Contact us 

For more information about the role please contact Katy Burson on kburson@cardiffmet.ac.uk.

All applications must be submitted online.  

The person specification will be used as a tool for shortlisting; so please make sure you use this information when writing your application. You can find useful hints and tips about how to apply by visiting our Application Guidance page.

Closing Date: 20 Sep 2026

School/Unit: Professional and Support

Salary: £29,588 to £34,610 per annum
Fixed Term 18 months