International Student Ambassador

You will support the Global Student Advisory Service by welcoming newly arrived international students primarily in September, January and May and helping them navigate unfamiliar university and UK procedures. You will offer guidance and reassurance to students, fostering a sense of belonging and community and provide one to one support where necessary. You will also participate in student-focussed activities throughout the academic year where required. As a representative of Cardiff Metropolitan University, you will always set a positive example, acting in a professional manner by showing respect for persons of all backgrounds, ethnicities and abilities.    

You’ll support by:

• Assisting in setting up and delivering the international student Welcome Event, as well as other events throughout the year, organising students and answering student queries.
• Assisting in welcoming students, giving them general advice about university life and Cardiff and answering their questions. Advice will include unfamiliar UK procedures such as opening bank accounts, registering with a doctor, finding accommodation, enrolment etc.
• Being responsible for signposting students and referring any complex/sensitive student issues to the Global Student Advisory Service.
• Taking groups of international students on tours around campus. Students will be shown and given information about the buildings and facilities on campus including ICT/learning facilities, Students Union, Student Services, Global Lounge, I-Zone, schools and Sports facilities etc. 

What you’ll bring:

As an International Student Ambassador, you will bring a strong understanding of the challenges faced by international students, along with knowledge of different cultures and religions. You'll be confident in promoting Cardiff Metropolitan University and the wider city, including transport links, services, and UK university procedures. Excellent communication, interpersonal, and organisational skills are essential, as is the ability to support and motivate people of varying backgrounds in a friendly, inclusive, and professional manner. A commitment to cultural awareness, equal opportunities, and delivering a positive student experience is key to this role.

Additionally, you’ll:

• You will have excellent time management and organisational skills and an ability to work effectively as an individual and as part of a team.
• You will have effective verbal and written communication skills and an ability to provide constructive feedback.
• You will have the ability to contribute to group presentations where necessary and lead small groups in activities.
• You will have the ability to act as a responsible member of the Global Student Advisory Service and be a positive role model for international students.

Why join Cardiff Metropolitan University?

We are a values-based University. We are proud of our culture, and we are there for our people. Our community spirit is the golden thread that underpins our values and behaviours. We support and embrace inclusion that enables everyone to feel respected and able to perform at their best. By joining our University, you'll find yourself in a unique environment where a wealth of knowledge and resources are readily available, supporting you with your career development. 

We offer excellent benefits such as:

• Membership of the Local Government Pension Scheme with generous monthly contributions.
• Excellent family friendly policies – take a look on our Policy Hub page.
• Opportunities to learn and develop your skills with access to library and digital services facilities.
• Excellent sports and fitness facilities with subsidised membership.
• Free family access to our independent specialist wellbeing support provider, Health Assured.

Job application Writing Workshops:

It is advised that you seek application advice from the Career’s Service before submitting your application form to increase the chance of being shortlisted for interview. The Careers Service will be running an online job application writing workshop for those students interested in applying for the position. To book a place on one of the workshops please click on the following hyperlink:

• 09/06/25 - https://methub.cardiffmet.ac.uk/students/events/detail/1111790

Contact us

If you would like to talk with us about this opportunity, contact the International Student Advisory Service at intstudentadvice@cardiffmet.ac.uk or phone 029 2041 6494.

All applications must be submitted online.

The person specification will be used as a tool for shortlisting; so please make sure you use this information when writing your application. You can find useful hints and tips about how to apply by visiting our Application Guidance page.

Applications may be submitted in Welsh, and an application submitted in Welsh will not be treated less favourably than an application submitted in English.

Should a high volume of applications be received, we may need to close this vacancy early. We therefore encourage you to apply as early as possible.

We use the person specification as a tool for shortlisting; so please make sure you use this information when writing your application. You can find useful hints and tips about how to apply by visiting our Application Guidance page. 

The University is committed to creating a highly inclusive culture. We offer family friendly and flexible working arrangements and a range of staff networks, forums and events to support and develop our people. We warmly welcome applications from those traditionally underrepresented in the higher education sector.