Campus Services Attendant

Our Campus Service Attendants provide a welcoming, caring, supportive and professional approach. They are both enthusiastic and customer focused and contribute to an efficient and effective customer focused service to support of the day-to-day operational requirements including in both normal and emergency operating procedures across campuses. 

Within this role you will be required to work an alternating shift pattern of early, day and late shifts between the hours of 7.00am and 7.00pm as directed by Campus Services Management.

You’ll contribute by: 

• Assisting with all incoming and outgoing centrally received Mail and Parcels deliveries, utilising the University software systems to ensure efficient and accurate processing and service delivery. To assist as required in the delivery and receipt of items across campuses.
• Undertaking minor maintenance duties, including repairs, emergency cleaning and removal of debris where required.
• Supporting office furniture moves, Room set up/arrangements for Teaching spaces and/or Meeting rooms as and when required.
• Aiding the Campus Services Manager and Senior Campus Services Attendant in the proactive monitoring of faults / defects across the estate, dealing with emergency situations before immediately making areas safe and reporting necessary repairs.
• Supporting with traffic management across the Campuses, supporting the contracted Car Parking attendants.
• Performing a key role within the wider Campus Services Team in ensuring the safety, cleanliness and security of the estate, its students and staff.
• Assisting with emergency evacuation procedures, including weekly fire alarm testing and other associated checks. 
• Support Campus Services by responding to first aid requirements. 

What you’ll bring 

You’ll have a strong understanding of, and commitment to the delivery of a customer focused service able to provide excellent experiences for our staff, students and visitors. You will have excellent communication skills, able to work effectively as part of a small team, whilst also performing tasks autonomously. 

You will be flexible in your approach to work, able to meet service demands as the needs of our customers change.  

Why join Cardiff Metropolitan University?

We are a values-based University. We are proud of our culture, and we are there for our people. Our community spirit is the golden thread that underpins our values and behaviours. We support and embrace inclusion that enables everyone to feel respected and able to perform at their best. By joining our University, you'll find yourself in a unique environment where a wealth of knowledge and resources are readily available, supporting you with your career development. 

We offer excellent benefits such as:

• Annual leave of 25 days Annual leave of 25 days, rising to 30 days after 1 years’ service, plus 12 bank holiday / concessionary days. 
• Membership of the Local Government Pension Scheme with generous monthly contributions.
• Excellent family friendly policies – take a look on our Policy Hub page.
• Opportunities to learn and develop your skills with access to library and digital services facilities.
• Excellent sports and fitness facilities with subsidised membership.

Free family access to our independent specialist wellbeing support provider, Health Assured.

Contact us 

 For more information about the role please contact Roy Emmott on remmott@cardiffmet.ac.uk

All applications must be submitted online.  

The person specification will be used as a tool for shortlisting; so please make sure you use this information when writing your application. You can find useful hints and tips about how to apply by visiting our Application Guidance page 

Applications may be submitted in Welsh, and an application submitted in Welsh will not be treated less favourably than an application submitted in English.

Should a high volume of applications be received, we may need to close this vacancy early. We therefore encourage you to apply as early as possible.

We use the person specification as a tool for shortlisting; so please make sure you use this information when writing your application. You can find useful hints and tips about how to apply by visiting our Application Guidance page. 

The University is committed to creating a highly inclusive culture. We offer family friendly and flexible working arrangements and a range of staff networks, forums and events to support and develop our people. We warmly welcome applications from those traditionally underrepresented in the higher education sector.