International Alumni & Engagement Officer

Help us build a connected global community of Cardiff Met graduates. We’re looking for an International Alumni & Engagement Officer to develop meaningful, lasting relationships with our international alumni and create opportunities for them to stay involved with the University. Working with colleagues across international recruitment, marketing, academic schools and employability, you’ll help our graduates share their experiences, support future students and strengthen Cardiff Met’s presence around the world.

You’ll play a key role in:

• Developing and delivering our international alumni engagement strategy, with a focus on priority international markets.
• Building alumni networks and ambassador programmes that create lasting connections with graduates around the world.
• Involving alumni in recruitment events, webinars, student panels, digital campaigns and other activities that inspire prospective students.
• Creating engaging alumni communications, graduate success stories and testimonials across digital channels.
• Coordinating international alumni events and opportunities for mentoring, employability and industry engagement.
• Using CRM information and engagement data to evaluate activities, identify opportunities and continuously improve our approach. 

What you’ll bring 

You’ll be a confident communicator and relationship-builder who enjoys connecting people and turning ideas into engaging activities. With strong organisational skills and a proactive approach, you’ll be comfortable coordinating projects and events, collaborating with colleagues and engaging with graduates from a wide range of cultural and professional backgrounds. You’ll also be able to use digital tools and data to manage relationships and understand the impact of your work.

Additionally, you’ll:

• Have experience of developing productive relationships with a diverse range of stakeholders and delivering events, projects, campaigns or engagement activities.
• Bring excellent written, interpersonal and presentation skills, including the ability to create content for different audiences and channels.
• Have experience of using CRM systems or databases, maintaining accurate records and handling personal information appropriately.
• Be able to organise competing priorities, work independently and use performance information to inform improvements.
• Be educated to degree level or have equivalent relevant experience.

Experience in alumni relations, higher education, international student recruitment, marketing or external engagement would be an advantage, as would the ability to speak Welsh. 

Why join Cardiff Metropolitan University?

We are a values-based University. We are proud of our culture, and we are there for our people. Our community spirit is the golden thread that underpins our values and behaviours. We support and embrace inclusion that enables everyone to feel respected and able to perform at their best. By joining our University, you'll find yourself in a unique environment where a wealth of knowledge and resources are readily available, supporting you with your career development. 

We offer excellent benefits such as:

• Annual leave of 35 days, plus 12 bank holiday / concessionary days.
• Membership of the Local Government Pension Scheme with generous contributions.
• Excellent family friendly policies – take a look on our Policy Hub page.
• Opportunities to learn and develop your skills with access to library and digital services facilities.
• Excellent sports and fitness facilities with subsidised membership.
• Free family access to our independent specialist wellbeing support provider, Health Assured.

Contact us 

For more information about the role please contact Adrian Baird on abaird@cardiffmet.ac.uk or feel free to contact Aleksandra Janusiewicz AJanusiewicz2@cardiffmet.ac.uk

All applications must be submitted online.  

The person specification will be used as a tool for shortlisting; so please make sure you use this information when writing your application. You can find useful hints and tips about how to apply by visiting our Application Guidance page.

Applications may be submitted in Welsh, and an application submitted in Welsh will not be treated less favourably than an application submitted in English.

Should a high volume of applications be received, we may need to close this vacancy early. We therefore encourage you to apply as early as possible.

Cardiff Metropolitan University is proud to be a Disability Confident employer and a signatory of the Armed Forces Covenant.

All applicants with disabilities, or those who are part of the Armed Forces community who during the shortlisting process meet the essential criteria for the role will be progressed to the next stage.

The University is committed to creating a highly inclusive culture. We offer family friendly and flexible working arrangements and a range of staff networks, forums and events to support and develop our people. We warmly welcome applications from those traditionally underrepresented in the higher education sector.