Programmes Support Administrator

We are seeking a Programmes Administrator to join our Programme Support team. This role is central to delivering high-quality administrative support to staff, students, professional services, and external stakeholders.

As a Programmes Administrator, you will contribute to the success of the Cardiff Partnership, which collaborates with stakeholders to deliver high-quality, practice-focused teacher education for both primary and secondary students. You will also support a range of learning and teaching activities across two academic schools and campuses, helping to deliver an excellent student experience and strengthen professional partnerships at local, national, and global levels.

Key responsibilities include:

• Supporting student administration processes that enable a smooth and effective student journey 
• Liaising with internal and external stakeholders, acting as a key point of contact 
• Managing shared inboxes and calendars, and maintaining accurate records of communications 
• Organising and servicing meetings, including preparing agendas, circulating papers, taking minutes, and monitoring actions 
• Maintaining administrative systems and ensuring compliance with relevant policies, procedures, and regulations 

What you’ll bring 

You will have excellent organisational skills and strong attention to detail, with the ability to manage a varied workload in a busy environment. You will bring experience of providing high-quality administrative support, and be confident using a range of systems, including bespoke platforms, to support students, mentors, and partner organisations.

You will have strong communication and interpersonal skills, enabling you to engage effectively with a wide range of stakeholders. You will be experienced in supporting meetings, including monitoring actions and contributing to reporting. As part of a busy team, you will be able to work collaboratively while also using your own initiative to deliver tasks efficiently and effectively.

Why join Cardiff Metropolitan University?

We are a values-based University. We are proud of our culture, and we are there for our people. Our community spirit is the golden thread that underpins our values and behaviours. We support and embrace inclusion that enables everyone to feel respected and able to perform at their best. By joining our University, you'll find yourself in a unique environment where a wealth of knowledge and resources are readily available, supporting you with your career development. 

We offer excellent benefits such as:

• Annual leave of 25 days, rising to 30 days after 1 years’ service, plus 12 bank holiday / concessionary days. 
• Membership of the Local Government Pension Scheme with generous monthly contributions.
• Excellent family friendly policies – take a look on our Policy Hub page.
• Opportunities to learn and develop your skills with access to library and digital services facilities.
• Excellent sports and fitness facilities with subsidised membership.
• Free family access to our independent specialist wellbeing support provider, Health Assured.

Contact us 

For more information about the role please contact Yvonne Perkins on yperkins@cardiffmet.ac.uk or feel free to contact Aleks Janusiewicz, the Recruitment Advisor supporting this vacancy on ajanusiewicz2@cardiffmet.ac.uk.  

All applications must be submitted online.  

The person specification will be used as a tool for shortlisting; so please make sure you use this information when writing your application. You can find useful hints and tips about how to apply by visiting our Application Guidance page.

Applications may be submitted in Welsh, and an application submitted in Welsh will not be treated less favourably than an application submitted in English.

Should a high volume of applications be received, we may need to close this vacancy early. We therefore encourage you to apply as early as possible.

Cardiff Metropolitan University is proud to be a Disability Confident employer and a signatory of the Armed Forces Covenant.

All applicants with disabilities, or those who are part of the Armed Forces community who during the shortlisting process meet the essential criteria for the role will be progressed to the next stage.

The University is committed to creating a highly inclusive culture. We offer family friendly and flexible working arrangements and a range of staff networks, forums and events to support and develop our people. We warmly welcome applications from those traditionally underrepresented in the higher education sector.