School Administrator (Taught Programmes)

We are looking to recruit a dedicated team-player to assist the Taught Programmes team in fulfilling its commitment to support every aspect of the student journey. Working as part of a team of administrators, this key role supports the Programme Directors, Year Tutors and Heads of Department with high level administrative support in the day-to-day delivery of programmes within the School.  This post requires any individual with the ability to effectively co-ordinate the administration of programmes using influencing and negotiation skills to ensure the facilitation of a professional service to both staff and students.  

You’ll support:  

• The student lifecycle, ensuring a high level of administrative support is provided at every stage of the students’ journey;
• Academic and administrative colleagues across a range of departments to ensure that University policies and procedures are implemented effectively and efficiently.

The post-holder will be required to work their contracted hours on campus.

What you’ll bring:

With superb communication skills and experience in the Higher Education Sector, you will be able to support students at every stage of their journey. Your expertise in Microsoft Office applications will enable you to produce high quality documentation efficiently and track each stage of the student journey, reporting and supporting as necessary.  

Additionally, you will:  

• Prepare and manage all relevant information for all examination boards, including pre-boards, ensuring that all data has been reconciled before the boards commence.
• Provide administrative support for all Programme and Departmental meetings, ensuring that all relevant papers are available via Sharepoint.
• Continually review and update procedures and systems within area of responsibility and share best practice with other administrators across the School.

Why join Cardiff Metropolitan University?

We are a values-based University. We are proud of our culture, and we are there for our people. Our community spirit is the golden thread that underpins our values and behaviours. We support and embrace inclusion that enables everyone to feel respected and able to perform at their best. By joining our University, you'll find yourself in a unique environment where a wealth of knowledge and resources are readily available, supporting you with your career development. 

We offer excellent benefits such as:

• Annual leave of 25 days, rising to 30 days after 1 years’ service, plus 12 bank holiday / concessionary days.
• Membership of the Local Government Pension Scheme with generous monthly contributions.
• Excellent family friendly policies – take a look on our Policy Hub page.
• Opportunities to learn and develop your skills with access to library and digital services facilities.
• Award winning sports and fitness facilities with subsidised membership and cycle to work salary sacrifice scheme.
• Free family access to our independent specialist wellbeing support provider, Health Assured.

Contact us

For more information about the role please contact Steph Whitfield on swhitfield@cardiffmet.ac.uk or feel free to contact Aleks Janusiewicz the Recruitment Advisor supporting this vacancy on ajanusiewicz2@cardiffmet.ac.uk.   

All applications must be submitted online.  

The person specification will be used as a tool for shortlisting; so please make sure you use this information when writing your application. You can find useful hints and tips about how to apply by visiting our Application Guidance page.

Applications may be submitted in Welsh, and an application submitted in Welsh will not be treated less favourably than an application submitted in English.

Should a high volume of applications be received, we may need to close this vacancy early. We therefore encourage you to apply as early as possible.

Cardiff Metropolitan University is proud to be a Disability Confident employer and a signatory of the Armed Forces Covenant.

All applicants with disabilities, or those who are part of the Armed Forces community who during the shortlisting process meet the essential criteria for the role will be progressed to the next stage.

The University is committed to creating a highly inclusive culture. We offer family friendly and flexible working arrangements and a range of staff networks, forums and events to support and develop our people. We warmly welcome applications from those traditionally underrepresented in the higher education sector.